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PHONE

Tel: 949-466-9900

TALK TO US

FAQ

1

​How do I

place an order?

Check over the items listed in your shopping cart. You have the option of adding or deleting the items listed by changing the item quantity and clicking Update. Once all of the items you wish to purchase are listed in your shopping cart, you're ready to begin the checkout process.

2

Payment

& Shipping

Make sure you're logged in to your account. If you're not, you will be prompted to log in before continuing to the Ship, Bill and Pay screen.

If you don't have an account with Hemp & Co, you may create an account and still continue to checkout. If you're creating a new account, make sure your shipping and billing addresses match the billing address of your credit card. If you've forgotten your username and password, you may have them sent to you.

3

Secure Ordering

& Payment Options

You will now see a display of your order information and your complete cost, including shipping and tax. Please look over all of the information as this is what will be submitted to, and used by, Hemp & Co If you need to alter any of the information, click the Edit link to return to the Ship, Bill and Pay screen. Clicking Place order will submit your order to Insight and take you to your Order Receipt page. Your order information is sent using Secure Sockets Layer (SSL).

4

Returns

Refunds

Return or exchange an item – our 100% money back guarantee
If you are not completely satisfied with your purchase, you can return the item to us in its original condition within 14 days of receipt.
Goods will only be accepted for return if they are received within 14 days of delivery, unless we have notified you otherwise.
Hemp and Companyy will not replace, refund, or provide our 100% satisfaction guarantee, nor will we honor our warranty for products purchased from unauthorized sellers on Ebay, Amazon, and other internet retailers, and unauthorized brick and mortar retail locations. Authorized Hemnp and Company re-sellers go through specific product training. Therefore, please call us if you would like to confirm our authorized re- sellers to ensure you receive Hemp and Company's full product guarantee/warranty.

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CONTACT US

949-466-9900

© 2019 by Hemp and Company. 

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